CRM is a comprehensive approach which provides seamless integration of every area of business that is related to customers namely, marketing, sales, customer service and field support. It integrates people, process and technology together, taking full advantage of the revolutionary impact of the Internet.

• Provide insight into your sales teams anytime and anywhere
• Supervises all contact histories of tele-marketing meetings, follow up information of prospective clients or existing customers
• Grasp your customers' status by tracking order/inquiry histories
• Effective email broadcast to keep your customers and prospects updated for your new products or services
• Sets criteria to filter customers into targeted interests
• Alerts of goods/services to your customers at a particular time
• Assigns your sales force to keep contact with customers regularly for your new products or strengthen your customer loyalty
• All transactions with your customers can be recorded on notes and histories
• Ease in handling inquiries
• Link with Sales Orders, Purchase Orders, Invoices and Payment
• Status of different customer to facilitate processing and follow-ups